Frequently Asked Questions
Absolutely! Our trailers are entirely manufactured in our factory, in Saint-Valere, near Montreal. Even better: 70 % of their components are sourced from Canada.
No. We have surrounded ourselves with a network of affiliated dealerships across Quebec, Canada, and even the United States. Click here to view the complete list of our points of sale.
Galvanized steel is much more robust than aluminum and can withstand loads and stresses that aluminum cannot. It is also completely resistant to corrosion.
How to install an organizing system in an EvoCore trailer if there are no crossmembers on the walls?
GreenEdge biocomposite panels are highly resistant and allow for a more personalized installation than our traditional models. We even prepared a tutorial video on this topic.
All customization are made through our dealership Tout se fait par notre réseau de concessionnaires. Most of them are able to repair and modify your trailer according to your needs.
You can place your order directly with the dealer.
If the wait time is too long, you can contact us, and we will try to find the trailer you’re looking for within our dealer network.
No. You local Idéal Cargo dealer can provide spare parts and accessories.
We strongly recommend following the proper installation procedures to preserve the structural integrity of the trailer.
Installation guides and tutorial videos are available on our YouTube channel.
If you are unsure, always consult your dealer before making any modifications.
Always check with your local dealers as lead time can and do vary.
Always contact your dealer. They will ensure the safety of your trailer and recommend any repairs. If a warranty claim is necessary, your dealer will submit the claim and initiate the warranty process. No repairs, warranty claims, or service requests can be handled at the factory.
Yes, the rear door height increases by the same amount as the overall height of the trailer.
For the side door, the maximum height is 74 inches, depending on the model.